Virtual Consultation

E-Healthcare & Virtual Consultation- Services Offered and Service Delivery Methods

Virtual Consultation has redefined healthcare as an effective way to alleviate the ongoing strain on hospitals battling with the Coronavirus pandemic. Telemedicine offers a safe digital consultation to patients at the comfort of their homes through a secure video or phone format.

Digital consultation is offered by E-Healthcare apps like Gigadocs practice management software for chronic and non-chronic diseases. Patients can reach out to doctors at their convenience and consult their health status via video or telephone call. To help you with your digital appointment, we further discuss Virtual Consultation applications, services offered, and their delivery methods.

Applications of Virtual Consultation

  • Chronic Disease Consultation

Technology has enabled digital doctors to monitor their patients’ health from long distances. Chronically ill patients can record their vitals like glucose levels, heart rate, blood pressure on the Gigadocs app, and discuss them live with their digital doctors from their home. This drastically reduces the risk of Coronavirus infectivity.

  • Healthcare Management

Virtual consultation enables efficient healthcare management, by offering a secure platform to store your health records and sharing digital prescriptions that can be accessed anytime without the fear of getting lost. Medication management assumes greater importance especially among seniors who are more likely to forget to take their medications. Telemedicine technology leveraged by Gigadocs helps healthcare professionals to monitor if their patients have taken medicines on time and never lets them miss follow-up appointments by sending reminder notifications.

  • Medical Infrastructure Diversion

With the ongoing COVID-19 pandemic medical infrastructure across the world is dedicated to Corona positive patients. Overcrowded emergency rooms can be reduced as patients discuss their symptoms and prescriptive medication with their digital doctor on a video consultation. The remote digital doctor can determine if the patient needs a follow-up face to face consultation or should seek care in an emergency department.

  • Second Opinion

Telemedicine solutions enable patients to speak with different specialists for the same illness. Patients can book digital doctors based on their digital availability on the Gigadocs app, discuss their medical prescriptions and get a second opinion. This application is very convenient for those who need a second opinion for chronic high-risk diseases like heart ailments.

  • Pandemic Relief

At the event of a disaster like Coronavirus pandemic, emergency healthcare workers are pulled in to provide emergency care. This leads to a shortage in the demand of healthcare professionals. Through telehealthcare technologies doctors conduct multiple-video visits from their clinics, providing much essential pandemic relief.

Services offered by Telemedicine

You can consult a Digital Doctor for several chronic or non-chronic diseases, here is a list of common services offered by Telemedicine Technology:

  • Allergies
  • Arthritic Pain
  • Asthma
  • Bronchitis
  • Colds and Flu
  • Diarrhoea
  • Conjunctivitis
  • Infectious Illness
  • Insect Bites
  • Pharyngitis
  • Rashes
  • Respiratory Infections
  • Sinusitis
  • Skin Inflammations
  • Sore Throats
  • Sprains
  • Vomiting

Telemedicine Service Delivery Methods

You can avail telemedicine virtual-consultation from the following service delivery methods-

  • Store-and-Forward
  • Remote Patient Monitoring
  • Real-Time Interactive Services

Store-and-Forward Virtual Consultation

As the name suggests, in this type of Virtual Consultation, medical practitioners share patient records with a digital specialist who is at a remote location. Store-and-Forward teleconsultation is immensely helpful when the primary health provider needs a second opinion from a specialist digital doctor.

The advantages of Store-and-Forward virtual consultation include fewer instances of duplicate testing and efficient medication management.

Remote Patient Monitoring Virtual Consultation

Remote patient monitoring is widely used by digital doctors to control the spread of the Coronavirus pandemic. In this telemedicine service delivery method, patients are remotely monitored by wearable devices and digital video consultation. Remote patient monitoring is mainly applied for chronic diseases, like renal disease, diabetes, heart disease, and asthma.  

Before Coronavirus pandemic, remote patient monitoring was a favorite among patients who could not go to the doctor’s clinic for a face-to-face consultation. COVID-19 and its rising risk of infectivity have made Remote patient monitoring a favorite, with even the WHO asserting the need for remote patient monitoring to control the pandemic spread.  

Virtual Consultation through Real-Time Interactive Services

Interactive medicine or live telemedicine, lets patients speak to their digital doctors in real-time. The live communication methods include both video and phone consultations through which the caregiver assess a patient’s medical history, analyses symptoms to prescribe prescriptive medication.

Real-time interactive medication is highly used by patients in the Coronavirus era to consult digital doctors on infectious infections like seasonal flu or gastroenteritis.

How to Book your Virtual Consultation

Book your digital doctor on the Gigadocs app and consult specialists from your home convenient to your timings. To begin a virtual consultation, follow the below simple steps-

  • You need a stable internet connection, to book and speak to your doctor over a video call.
  • Book your digital doctor at a convenient time which matches their availability.
  • Give your digital doctor the consent to view your electronic health records securely stored on the Gigadocs app.
  • Once you have made the digital appointment, Gigadocs will share with you the appointment details and a follow-up reminder.
  • On the scheduled appointment date, if your doctor is not available, you can alternatively consult the doctors who are available online from a dedicated team of registered medical professionals.

Gigadocs Intelligent Virtual Consultation platform

Book a virtual consultation on the Gigadocs for a consultation on chronic and non-chronic diseases, including the symptoms of COVID-19. Manage the complete healthcare of your family and yourself in this hour of the crisis on the Gigadocs platform.  

Gigadocs aims to create a digital eco-system, a secure platform to store your healthcare records, responding to all the holistic aspects of your healthcare.

To know more and schedule a demo, e-mail, at

To download Gigadocs app-

Read How Coronavirus May Affect the High-Risk Groups-

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